London & Zurich Payment Collection Timeline

London & Zurich (L&Z) payment collection timeline for new and existing direct debit instructions are described in the tables below. The time scales can help you to plan your payment requests schedules through LoveAdmin and manage your cash flow. For more advice please contact the LoveAdmin support team.

A glossary of useful banking terms can be found in our online help article here.

Collection payment timeline with new Direct Debits (DDI)

Banking day	Activity
Day 0	Payee completes online Direct Debit Signup. The payee's account is added to the L&Z system.
Day 1	L&Z submit AUDDIS file to Bacs AUDDIS is what enables L&Z to send new Direct Debit Instructions to Bacs electronically, instead of in paper format.
Day 2	Bacs processing day
Day 3	Direct Debit lodged/accepted LoveAdmin submits Collection request to L&Z
Day 4	L&Z submit to Bacs
Day 5	Processing by Bacs
Day 6	L&Z receives payment (Money withdrawn from payee's account)
Day 7	Failures notified by Bacs (including cash recovered)
Day 8	Failures notified by Bacs (including cash recovered) Payment to your organisation submitted
Day 9	The first day can say for sure if a Direct Debit was successful or not
Day 10	Payment received by your organisation

Collection payment timeline with existing/lodged Direct Debit mandates

Banking day	Activity
Day 0	The day in which the payment request is generated. LoveAdmin will send the Advance Notice email to the payee. LoveAdmin submits Collection request to L&Z
Day 1	L&Z Submit to Bacs
Day 2	Processing by Bacs
Day 3	L&Z receives payment (Money withdrawn from payee's account)
Day 4	Failures notified by Bacs (including cash recovered)
Day 5	Failures notified by Bacs (including cash recovered) Payment to organisation submitted
Day 6	The first day can say for sure if a Direct Debit was successful or not
Day 7	Payment received by your organisation