How Do I Give/Remove an Auto Generated Email from Contacts?

Navigation: Contacts Record

In some circumstances, you may wish to give a contact an auto-generated email if you do not have an email address for them or remove an auto-generated email once you obtain an email address for them. To find out how to do this, follow the steps below:

Giving an Auto-Generated Email

Step 1: Go to ‘Contacts’ > ‘View all’ and click on the group/category you wish to add a person to.

Step 2: Hover over the ‘Actions’ icon and choose ‘Add new contact’.

Step 3: Enter the details you have for the contact, when you get to the email field, tick the box which states ‘Auto generate email address’. An auto-generated email address will automatically be entered into the email fields once this is ticked.

Removing an Auto-Generated Email

Step 1: Go to the contact record you wish to remove the auto-generated email address from.

Step 2: Go to the email field where the auto-generated email address is located.

Step 3: Delete the auto-generated email address and enter the correct email address for the contact.

Step 4: Scroll to the bottom of the page and click ‘Save’. The email address will now be replaced.

 

Once you follow these instructions you will have successfully added/removed an auto-generated email address from a contact.