Why is nothing showing on the third-party event link?

Navigation: Events

The settings of an event or event category need to be set to ‘publish on the Public Events page’ for it to be displayed on the third-party event link.

Similarly, only events with a current registration closing date will be displayed. Any events or category where the registration closing date has passed will be removed from the public events registration page.

This help article details the steps you will need to take to check and update these settings in an existing event or event category for each of the reasons above.

‘Publish on Public Events page’ setting:

Step 1:  Go to ‘Events’ and click ‘Edit’ alongside the relevant event.

Step 2: If your event does not have categories, click on ‘Event details’ on the grey ribbon under the toolbar to access the event settings.

If your event has categories, click on ‘Select Category’ and select the relevant category, in turn, to check and update the settings for each category you wish to publish on the third-party event registration form.

Step 3: Scroll to the bottom of the event settings page.  Make sure that ‘Yes’ is selected alongside the setting ‘Publish this category on the Public Events page?’

Step 4: Press ‘Save and finish editing’ for your change to take effect.

‘Registration closing date’ setting:

Step 1:  Go to ‘Events’ and click ‘Edit’ alongside the relevant event.

Step 2: If your event does not have categories, click on ‘Event details’ on the grey ribbon under the toolbar to access the event settings.

If your event has categories, click on ‘Select Category’ and select the relevant category, in turn, to check and update the settings for each category you wish to update the registration closing date for.

Step 3: Scroll to the ‘Registration closing date’ field.  Enter a date that is on or before the ‘Event start date’ but which is still a date in the future.

Step 4: Press ‘Save and finish editing’ for your change to take effect.

Once you have followed the above steps you will have found out why there is nothing showing on the third-party event link.