Why Can’t I Edit a Scheduled Email?

Navigation: Email > Scheduled Emails

The most likely reason that you cannot edit a scheduled email is that they cannot be edited within sixty minutes of their scheduled sending time.

To maximise email delivery rates, we use a specialist third party email delivery system.

We submit scheduled emails to this system one hour before their due sending time. As such, it is not possible for you to edit or cancel emails within one hour of the scheduled sending time.