Navigation: Contacts Record
In some circumstances, you may wish to remove a contact from one or multiple groups - to find out how to do this, follow the steps below:
Remove from Group
Step 1: To remove a member from a group, you first need to go into the contact record.
Step 2: From here you need to hover over the ‘Actions’ icon and select ‘Remove from group’.
Step 3: You will then see a pop-up box appear with the groups which you can remove the contact from. Tick the groups you wish to remove the contact from and click ‘Remove’.
Step 4: A pop-up will appear asking ‘Remove contact from selected group(s)?’. Click ‘OK’ if you are happy to remove the contact from the selected group(s).
Step 5: A pop-up will appear to confirm the contact has been removed from the group. Click ‘OK’.
Once you have followed these instructions you will have successfully removed a contact from a group(s).