In some circumstances, you may wish to view refunds you have made on the system - to find out how to do this, follow the steps below:
Step 1: In order to view refunds, you first need to view your transaction reports. To find these you need to go to ‘Financials’ > ‘Payment reports’.
Step 2: Then hover over the ‘View reports’ icon and choose from ‘Transaction report for activity period’ - which will show you a report for a select period in time you decide or ‘Transaction report for accounting period’- which will show you transaction reports based upon your set accounting period.
Step 3: To view only refunded amounts within the report you need to filter your view by transaction type by clicking ‘Select’ next to ‘Filter by:’.
Step 4: From here, untick ‘Credit’ and ‘Chargebacks’ leaving only ‘Refunds’ ticked and click ‘OK’. This will then filter the report to show you only refunded amounts.
Once you have followed these instructions you will have successfully viewed refunded amounts in reports.