To view any failed emails within the system, follow the steps below:
Step 1: Hover over ‘Email’ then click on ‘Failed Emails’.
Step 2: Once in ‘Failed Emails’, you will be shown a list of any emails that have failed to send from within the system.
Here, you can see the date and time the email was sent, the name of the email, and also the recipients who were meant to have received it.
Step 3: By clicking on the date and time of the email, a copy of the failed email will display.
Once you have followed the above steps you will have successfully viewed your failed email.